Log Out of Genshin Impact on PS4: Genshin Impact is one of the most played games on PS4. Seemingly, it is an action role-playing game that features an anime-style open-world environment.
Being a multiplayer game, it lets you to team up with your friends and play across several platforms. There will be an instance when you will feel tired of playing the Genshin Impact game on your PS4.
If so, you can take a temporary break from the game and try doing some new things on your console. However, the first thing you have to do is to log out of the Genshin Impact game on PS4. Do read below to find out how to log out of Genshin Impact on PS4.
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Can I Log Out of Genshin Impact on PS4?
No, it is not possible to log out of the Genshin Impact game on your PS4. Seemingly, the desired game does not feature a dedicated Log Out option within the app.
Instead, logging out of your PSN account is the only possible option to unlink the Genshin Impact game from your console. If that sounds exciting, check below for the step-by-step guide to log out of the Genshin account PS4.
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How to Log Out of Genshin Impact on PS4?
As stated above, you cannot log out of the Genshin Impact game on PS4. However, logging out of your PSN account will help you unlink your account from the desired game. Proceed will the steps below for the detailed guide.
Step1:
Initially, Power On your PS4 console and move to the home page.
Step2:
Navigate to the Settings menu and find the Account Management option.
Step3:
Following that, click the Sign-Out option to sign out your PSN account from the respective PlayStation 4 console.
As a result, now you cannot play teh Genshin Impact game on your PS4 console until you Sign In again with your PSN account.
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How to Unlink PS4 Account from Genshin Impact?
Indeed, unlinking your PSN account from the Genshin Impact game will completely remove your game progress and purchase data. If that is what you are expecting, then proceed with the below steps.
Step1:
Initially, you have to send a mail to ‘genshin_cs@mihoyo.com’ with the subject of “PSN Account Unlink Request“. Make sure to use the Mail ID that is linked to your PSN account.
Step2:
Ensure that you get an automated response after sending the email. If not, then use a different email ID to send the same mail.
Step3:
Once you receive the response mail from Genshin Impact, click the ‘PSN Account Unlink link’ available at the bottom of the mail.
Step4:
You will be redirected to the PSN Account Unlink webpage where you need to answer the questions given below;
- Current PSN Online ID.
- If your PSN is already linked to your HoYoverse Account, please provide the right email address that’s linked.
- In which location/region did you create your Genshin Impact account
- Genshin Impact account creation date.
- UID on your PS4/5 (available on the bottom right of the game screen.
- Server region.
- Adventure rank.
- Purchase Receipt/Top-up number.
- Screenshots of the purchase made.
- Game Account Data.
- Reasons for your PSN Unlink request.
- Confirmation of the Unlink request.
Step5:
Ensure that you have filled in all the details and click the Submit button.
Step6:
Once you submit the form successfully, you will receive a call or mail from the Genshin Impact customer support team regarding the Unlink of your PS4 Account from the Genshin Impact game.
Final Note
This is how you can log out of Genshin Impact on PS4. Make sure you follow all the steps in the right order to complete the process without any hassle.
Elango is a Senior Content Writer for ‘Quick Smart Guides’, writing about the latest in tech with a particular focus on daily use devices and streaming services.
